Search
Reflections from Our Founder

Reflections: Embracing Our Humanity in the Age of AI

July 1, 2026

—

On a recent trip to San Francisco—as I watched a self‑driving taxi glide through a busy intersection, park itself at the curb, and collect a waiting passenger—I was struck by how quickly the technological center of gravity in our lives is shifting. What drew my attention wasn’t the sensor-laden car itself, but rather the uneventfulness of it all. Even just a few years ago, a driverless AI vehicle would have attracted stares or, at minimum, some smartphone photos. Instead, pedestrians walked right by without a second glance; the scene unfolded with the same casualness as a bus arriving on time. It was a reminder of how quickly innovation revises our present just as much as it announces our future. 

We’re living through a moment when machines are getting better at things we once assumed were uniquely human: writing, conversing, pattern matching, and, yes, driving. AI is advancing at a pace that’s reshaping how we work, learn, and communicate. And yet, at the very same time, many of the things humans do best—listening, empathizing, building trust—have been eroding. Polarization and loneliness are on the rise. We can feel the social fabric fraying at the seams.

Humans have always guided the direction of cultural, scientific, and spiritual narratives. Today, we’re at risk of ceding that control and drifting further away from the natural rhythms that ground us. We’re more globally connected than ever before, but somehow more emotionally removed. You don’t need me to tell you how social media has warped the idea of “friends,” and the concept of trust carries a different meaning in a world where we increasingly question the reality of what we see on our screens. 

Fortunately, we already have some ideas about solutions. Since 1932, Harvard has run a remarkable longitudinal study on adult development, tracking individuals’ health trajectories over the course of their lives. The results have consistently shown that strong relationships are the key factor in our ability to flourish—more predictive than wealth, fame, or even cholesterol.

Relationships are our true superpower. Our brains are wired for them from birth; we intuitively seek out love and affection from our caregivers. We thrive in adulthood when we can collaborate and connect with others authentically. Chatbots may be able to speak, but only humans can feel in all of the messy, vulnerable, and compassionate ways that life requires.

Nature is part of the equation here, too. We mustn’t lose sight of the fact that we’re all part of one living, breathing planet; ecosystems are one of our oldest and wisest teachers when it comes to interdependence and reciprocity. The harmonious interplay between our health and our environment—particularly when we have access to clean air, clean water, and time outdoors—stands in direct contrast to a fragmented attention economy marked by hours spent alone, tethered to devices.

So, how do we spark a relational renaissance? It seems to me that we’ll need to rediscover some of our oldest skills and refashion them for a new age. I’m fascinated by the emerging concept of relational intelligence (RQ), which measures our ability to bridge differences, build community, and create meaning at both an individual and collective level. As Stanford University’s Isabelle Hau shared during a recent Nova Campfire, RQ requires us to intentionally cultivate personal interactions and weave them into educational curricula, health care services, early childhood development, and other pieces of our societal infrastructure. We can redesign the world for connection.

When AI is viewed primarily as a tool for computing, scheduling, and giving us a lift across town—instead of an easy substitute for true empathy—humans are empowered to love, learn, and care for each other in all the ways that matter.

As we continue exploring these themes at Nova and throughout our broader community, I keep coming back to a simple idea: Technology will shape the future, but humans must guide the meaning of it. Our goal should not be to resist progress, but rather to remain human alongside it and re-attune to using the natural world as our compass. 

It starts with small everyday behaviors like how we show up for one another, how we listen, and how we re-connect. Those are traits that can never be automated.

Wishing you a restful and restorative summer,

Professor Brian Berman, MD
President and Founder, Nova Institute for Health
Professor Emeritus, Family and Community Medicine, University of Maryland School of Medicine

Healing is facilitated through safety, persistence, and trust.

  • Persistence: “People did not simply progress through this sequence and experience healing. The healing journey was a recursive, back and forth process. They found helpers, used the skills/resources that those helpers provided, found other helpers that provided more resources and used those skills and resources. As this process continued, people experienced a gradual amelioration of their suffering. Although many despaired at times, all demonstrated the quality of persistence—they refused to give up.”
  • Safety & Trust: “To connect to helpers, it was essential for people to feel safe in those relationships and able to trust that the person would be a helper and not a barrier to healing. Persons whose wounds included a violation of trust were especially careful about testing the safety of new relationships.”

Resources support us as we heal. They include reframing, responsibility, and positivity. “Making connections enabled participants to acquire and refine resources and skills that were essential in their healing journey. People also brought their own personal strengths to the journey.”

  • Reframing: “A particularly important skill was the ability to reframe—that is to look at suffering through a different lens.” This does NOT mean minimizing trauma or pain, but rather it often means the opposite: understanding what happened was wrong, unfair, or uncontrollable and that we are not to blame for it.
  • Responsibility: While we don’t have control over what happened to us, we are the only ones who can help ourselves heal. “A third essential resource that people acquired or refined was the ability to take an appropriate amount of responsibility for their healing journeys. They participated actively in the process of healing. Once again, some participants already had developed this skill, and some acquired or refined it from their helpers.”
  • Positivity: “Another resource that people acquired or refined during their healing journey was choose to be positive—that is to have some optimism about their situation.” People have varying predispositions to positivity. In the study, positivity was important in helping people heal. This doesn’t mean a toxic positivity, but rather simply finding some good in life and feeling hopeful about our situations.

“Connection to others was an essential part of all the healing journeys.” Humans are social creatures, and even the most introverted of us need close relationships. Friends and family add meaning and value to life and help support us, in good times and bad. 

When we experience relational trauma, relationships can feel scary, but reestablishing safety and trust in relationships is where the healing happens. (To be clear, we do not mean reestablishing safety and trust with abusers, but rather finding other healing relationships.) 

“When safety and trust had been established, people were able to connect with helpers. The nature of the behaviours of helpers that fostered healing ranged from small acts of kindness to unconditional love.”

  • “Moving from being wounded, through suffering to healing, is possible. It is facilitated by developing safe, trusting relationships and by positive reframing that moves through the weight of responsibility to the ability to respond.”
  • “Relationships with health professionals were among these but were not necessarily any more important to the healing journey than other kinds of helpers, which included family members, friends, spirituality and their God, pets, support groups, administrators, case workers and supervisors.”

Healing probably means different things to different people, but one definition that emerged from the study is: “The re-establishment of a sense of integrity and wholeness.” 

Healing was an emergent property that resulted from each individuals’ complex healing journey, a result of bridged connections between resources and relationships. “…they gradually found relief from suffering and began to exhibit emergent characteristics: a sense of hope, self-acceptance, and a desire to help others—the immediate precursors to healing.”

 In varying degrees, “they were able to transcend their suffering and in some sense to flourish.” 

  • Helping Others: We find meaning in helping others. “Understanding that suffering gives the strength and experience to help others in similar situations.”
  • Hope: We begin to have hope that we will not always feel this bad. A Crohn’s patient said, “I think gradually I realized that I was going to feel better. I did have days when I actually didn’t vomit, when I did feel better. And I think gradually I came to believe that maybe I could have a normal life again.”
  • Self-Acceptance: We see our inherent value and understand that we are not to blame for our suffering. A participant living with HIV said, “I’m really proud of myself. I think that now I still want to live. I don’t want to die, and I really love myself a lot. I have a lot of comfort in myself.”

Suffering is the ongoing pain from wounding. 

There is some debate about whether people always experience suffering on the path to healing.

Wounding happens when we experience physical or emotional harm. It can stem from chronic illness or by physical or psychological trauma for which we do not have the tools to cope, or a combination of those factors. 

“The degree and quality of suffering experienced by each individual is framed by contextual factors that include personal characteristics, timing of their initial or ongoing wounding in the developmental life cycle and prior and current relationships.”

Characteristics: How predisposed someone may be to wounding/how many tools and resources someone may have to deal with trauma/illness.

Lifestages: Developmental timing plays an important role in the impact of trauma — young children often do not have the same resources as older adults.

Relationships: Relationships can provide solace and support for those suffering, while lack of healthy relationships can prolong suffering.